Island Claims›Maui›Lahaina & West Maui
Lahaina · Kāʻanapali · Nāpili · Kapalua · Olowalu

Your Lahaina and West Maui public adjuster

Island Claims is a Maui-based, licensed public adjusting firm helping West Maui homeowners, condo owners and businesses with wind, water and fire claims. A public adjuster works for you, not the insurance company. We read your policy, document the damage and explain your options in plain English.

Book a complimentary claim reviewCall (808) 808-3778
License #11127106Maui-based, every islandPhone or video appointmentsNot a law firm
What we handle

West Maui claims we help with

Hurricane Nolo wind damage

Roofs, lanai, windows and wind-driven rain from the September 2026 storm.

Hurricane Nolo claim guide

Condo and resort properties

Unit owners and associations along the Kāʻanapali and Nāpili coast.

Condo water damage: HO-6 vs. AOAO

Fire and smoke claims

Rebuilds, contents, living expenses and smoke damage, including claims still open since 2023.

Fire & smoke claim help

Water damage and mold

Leaks, plumbing failures and storm water in homes and units.

Water damage claim help

Rentals and businesses

Vacation rentals, shops and restaurants, including lost income while closed.

Business interruption claims

Denied or underpaid claims

A denial or a low first payment is often a starting point.

Denied claim help
Why it matters

West Maui claims deserve a careful look

West Maui has been through a lot. The August 2023 wildfire destroyed much of Lahaina town, and many families are still rebuilding or still working through their claims. In September 2026, Hurricane Nolo brought National Weather Service-listed gusts of 88 mph near Olowalu.

Rebuilding here costs more than most estimating software assumes, and condo claims often involve two policies at once. We take the time to document every part of the loss and price it at real West Maui costs.

Page photo: Photo: rjb Studios, via Unsplash.

Where we help

Lahaina & West Maui neighborhoods

Lahaina and Olowalu

Lahaina, Launiupoko, Olowalu

Homes, rebuilds and small businesses, and some of the strongest winds measured during Hurricane Nolo.

Kāʻanapali and Honokōwai

Kāʻanapali, Honokōwai, Kahana

Resort condos, timeshares and vacation rentals, where HO-6 and association master policies often overlap.

Nāpili and Kapalua

Nāpili, Kapalua, Honokahua

Oceanfront condos and homes exposed to wind, salt air and wind-driven rain.

LahainaOlowaluLauniupokoKāʻanapaliHonokōwaiKahanaNāpiliKapalua
Kīhei & South MauiKahului & WailukuUpcountry MauiMaui public adjuster
Claim help by type

Common claims we handle

Hurricane and wind damage

Roofs, wind-driven rain and hurricane deductibles.

Hurricane damage claims

Water damage and mold

Leaks, condo water damage and mold after a covered loss.

Water damage claims

Fire and smoke damage

Structure fires, wildfire, smoke and ash, and living expenses.

Fire & smoke claims

Denied or underpaid claims

A second look at the denial, the policy and the estimate.

Denied claim help
How it works

Three steps, no pressure

  1. Book a reviewPick a time that works for you, by phone or video.
  2. We look at your policy and damageSend photos and your policy. We explain what is covered, what may be missing and what to document next.
  3. You decideHire us, handle the claim yourself, or ask an attorney. We cannot promise a result or a payment amount.
Already have an adjuster?If a public adjuster is already handling your claim, please stay in touch with them directly.
Common questions

Lahaina & West Maui FAQs

Yes. Island Claims is based on Maui and helps owners from Olowalu to Kapalua. We start with a complimentary review by phone or video, and schedule an on-site inspection when your claim needs one.
It depends on your policy wording and on what was officially issued for Maui County at the time, which affects whether a hurricane deductible applies. Bring your declarations page to a review and we will walk through it.
Often both the association’s master policy and your HO-6 are involved, depending on where the water came from and your association documents. We help you sort out which policy responds to which damage.
Yes. Contents, living expenses and rebuild costs are often still being worked out. Bring your policy, your claim letters and any deadlines you have been given to a complimentary review.
A public adjuster works for you, the policyholder, not the insurance company. We read your policy, document the damage, prepare the claim and handle the back-and-forth with your insurer. Your insurer’s adjuster works for the insurer.
No. A public adjuster handles the insurance claim itself: the policy, the damage and the paperwork. An attorney gives legal advice and can take legal action. Island Claims is a public adjusting firm, not a law firm. If your claim may need legal action, a licensed Hawaiʻi attorney is the right person to ask.
Sources and updates
Ready when you are

Do not face your insurance company alone.

A complimentary review shows you where your claim stands.

Book a complimentary claim review

Call (808) 808-3778 · aloha@island.claims