You do the repair. We get the claim paid.
Island Claims partners with Hawaiʻi roofers, general contractors, and restoration and mitigation crews. When you find damage that insurance should cover, send the owner to us. We handle the claim so the repair is funded the right way.
From the job site to a funded repair, in four handoffs.
You stay in your lane. We take the part that slows insurance jobs down.
- YouSpot the damageRoof, water, wind, fire
- YouRefer in a minuteWith the owner's OK
- Island ClaimsBuild and negotiateFull scope, Hawaiʻi pricing
- FundedClaim pays, work beginsBack to pre-loss condition
The gap between the first offer and the real repair is your job.
Carriers often start with a short scope. When the check doesn't cover the repair, the owner can't fund it and your schedule waits. In Hawaiʻi, contractors can't negotiate the claim for the owner. A licensed public adjuster can.
- Short scopesPatch where it needs a replacement, missing line items, no code upgrades.
- Mainland pricingNumbers that don't reflect island materials, freight and labor.
- Months of back and forthRe-inspections and document requests you aren't licensed to push on.
What a full-scope claim adds · illustrative
Illustration only. Every policy and claim is different, and results are never guaranteed.
Everyone does what they're best at.
That's why contractors and public adjusters make a good team. Nobody steps on anyone's license, and the owner gets taken care of.
You, the contractor
Find it and fix it
- Spot covered damage on the job
- Get the owner's OK and refer them
- Share your estimate and photos if we ask
- Do the repair once it's funded
Island Claims
Work the claim
- Review the policy and the loss
- Document everything and build the full scope
- Negotiate with the carrier
- Push the claim until it's paid
The property owner
Decides and gets restored
- Says yes to a complimentary claim review
- Chooses their own contractor
- Hires Island Claims if it's a fit
- Gets their property back to pre-loss
An easy way to send owners, and a claim built to fund the real repair.
Your own referral link
It remembers you. Enter the owner's name and email, tap send. Every referral is credited to you and your company.
Full-scope claims
All covered damage documented, including code upgrades and debris removal, priced for Hawaiʻi.
Emergency work counted
Your tarping, mitigation and dry-out invoices go into the claim with the documentation carriers ask for.
Any stage of the claim
Before they file, mid-claim, after a low first check, or after a denial. It's rarely too late to ask.
Kept in the loop
We let you know when we've connected with the owner. Claim details stay between us and the owner.
A local Hawaiʻi team
Maui-based and serving every island, at the property or by phone and video.
If you walk into damaged properties, we want to know you.
We're building a partner team on every Hawaiian island.
Storms don't stop at one coastline. Trusted contractors in every county means more owners get their claims handled right.
- KauaʻiLīhuʻe, Kapaʻa, Hanalei, Kōloa, Waimea
- OʻahuHonolulu, Kailua, Kāneʻohe, Pearl City, Kapolei, North Shore
- Maui CountyMaui, Molokaʻi and Lānaʻi
- Hawaiʻi IslandHilo, Puna, Kona, Waimea, Kaʻū
Simple ground rules keep the owner protected.
Become an Island Claims partner.
About two minutes, no cost and no contract. You'll get your personal referral link right away.
- Tell us about your companyYour trade and the islands you work on.
- Get your referral linkSave it to your phone. It's ready for your next job.
- Meet our teamA 20-minute intro so we know how you work and who to call on your island.
Mahalo! Welcome to the partner network.
Here's your personal referral link. Save it to your phone's home screen so it's one tap away on your next job.
island.claims/refer/
Next, pick a time for a 20-minute intro with our team:
We also sent this to your email.
Good to know before you refer.
Does it cost anything to be a partner?
No. There's no fee to join and nothing to sign. Refer one owner a year or one a week.
Do you pay referral fees?
No. Island Claims doesn't pay or accept referral fees in either direction. The benefit to you is a properly funded claim, so the repair can actually get done.
What kinds of damage should I refer?
Damage from a sudden event: wind and hurricane damage, roof leaks after a storm, burst pipes and water damage, fire and smoke, fallen trees, and mold that followed a water loss. Not sure? Refer it and we'll take a look.
The owner already filed. Is it too late?
No. We help with claims at every stage, including open claims, low first offers and denials.
Will you send my customer to a different contractor?
No. The owner chooses their contractor. We don't do construction and we don't steer owners away from the contractor they trust.
Will I have to deal with the insurance company?
No. Once an owner hires Island Claims, we handle the claim with the carrier. We may ask for your estimate, photos or invoices so the claim reflects the real scope.
Do you work with commercial properties and HOAs?
Yes. Homes, condos, rentals, HOAs and commercial buildings on every island.